Case Study: Observian accelerates cloud architecture design and onboarding with Lucidscale

Observian - Customer Case Study

Observian, a small tech cloud consulting firm, needed a faster way to understand clients’ current AWS, GCP, and Azure environments and create accurate architecture diagrams for consulting engagements. Before using Lucidscale, the team spent hours manually researching complex infrastructure, and outdated or missing diagrams made it difficult to align with customers and manage knowledge transfer internally.

Using Lucidscale, Observian can auto-generate and refresh cloud diagrams from live cloud metadata, create tailored views for reviews and planning, and support work across Lucidchart for future-state design and implementation. Lucidscale reduced diagram creation time from four to seven hours to under 15 minutes, improved visibility and onboarding, and helped Observian prevent tribal knowledge while delivering clearer, more accurate recommendations to customers.

Observian

Scott Plamondon

Co-Founder and VP of Architecture