Case Study: Informatica achieves better cloud visibility and compliance with LucidScale

Informatica - Customer Case Study

Informatica, a large enterprise software company in tech, needed a better way to understand and document its complex multi-cloud network across Azure, GCP, and AWS. The CloudTrust team lacked architecture-level diagrams and needed clearer visibility to support troubleshooting, compliance, and communication between technical and non-technical stakeholders.

Using LucidScale, Informatica auto-generated and maintained up-to-date network diagrams that helped teams visualize current infrastructure, guide handoffs, and support audits with compliance-ready documentation. The result was faster troubleshooting, better cross-team alignment, stronger governance, and even the ability to identify resilience gaps and recover from some outages in as little as 15 minutes; LucidScale became a central source of truth for ongoing operations and compliance.

Informatica

Toby Foss

Director of Cloud Network Operations