Case Study: WEX boosts collaboration and productivity with Lucidchart

WEX - Customer Case Study

WEX, a medium-sized global payment and business solutions company, needed a better way to manage network and architecture documentation across teams and sites. Justin, the manager of network engineering, and his team were struggling with inconsistent diagrams, versioning issues, and the limits of Visio while coordinating projects across multiple countries, remote workers, and contractors.

Using Lucid Software’s Lucidchart, WEX created centralized folders for each site, built logical and physical network diagrams, collaborated in real time, and maintained revision history and custom shape libraries. This improved communication, helped teams stay aligned on calls and across handoffs, and eliminated inefficiencies, leading to faster, clearer work and higher productivity.

Wex

Justin

Manager of Network Engineering