Case Study: Informatica achieves better network visibility, faster troubleshooting, and stronger compliance with Lucid Software

Informatica uses Lucidscale to better understand their network infrastructure, demonstrate compliance, and bring value to customers without interruption

Informatica, a large enterprise cloud data management and integration company, needed a better way to document its complex multi-cloud infrastructure, improve visibility across teams, and support compliance and troubleshooting. The company’s CloudTrust team had to keep Azure, Google Cloud, and AWS environments organized and understandable for both technical and non-technical stakeholders, while also ensuring services could recover quickly during outages.

Using Lucid Software’s Cloud Accelerator, Informatica auto-generated and maintained up-to-date architecture and network diagrams, created clearer handoff and executive-ready visuals, and used the documentation as compliance evidence for frameworks like FedRAMP, ISO, SOC 2, and HIPAA. The results included faster troubleshooting, more informed infrastructure changes, and improved resilience planning—helping Informatica identify weak points in its design and, in some cases, restore services in as little as 15 minutes after a regional disruption.

Informatica

Toby Foss

Director of Cloud Network Operations