Case Study: Dopper centralizes processes and speeds onboarding with Lucidchart

Dopper - Customer Case Study

Dopper, a mission-driven reusable water bottle company, faced the challenge of managing its rapid growth by needing to clearly document and centralize its internal business processes for all employees. Their goal was to ensure everyone understood their role and to break down departmental silos. To accomplish this, they turned to Lucid Software and implemented Lucidchart as their collaborative diagramming and process mapping solution.

Using Lucidchart, Dopper created a central, cloud-based repository for all company workflows, which became a single source of truth. The solution improved cross-departmental collaboration, dramatically optimized the onboarding process by shortening the initial training period from several days to just one, and provided clear visibility into how every role contributes to the company's mission. Lucidchart empowered Dopper to foster a more transparent, efficient, and unified organization.

Dopper

Laurens van Woerkom

IT Project and Process Manager