Case Study: Dialpad improves real-time collaboration and product alignment with Lucidchart from Lucid Software

Dialpad - Customer Case Study

Dialpad, a small business communications company built on Google Cloud, needed a better way to map complex product flows and keep engineers, product managers, and stakeholders aligned. After outgrowing Visio and moving to Mac, the team looked for an online diagramming tool and chose Lucid Software’s Lucidchart to replace desktop-based diagramming.

With Lucid Software’s Lucidchart, Dialpad could create, edit, comment on, and present diagrams in real time from the cloud, including flowcharts, org charts, and user flows. The solution improved collaboration across the company, sped adoption through Google Drive integration, and helped Dialpad communicate more clearly with visual documentation instead of lengthy written requirements.

Dialpad

Craig Walker

Chief Executive Officer