Case Study: Delta achieves greater efficiency and accountability with Lucid Software

Delta - Customer Case Study

Delta Airlines turned to Lucid Software’s Lucidchart when process engineer Steve Groff found that warehouse workflows had fallen apart, employees couldn’t find needed aircraft parts, and no one was consistently following or even clearly understanding the processes. With millions of dollars in parts at stake and a major maintenance warehouse relocation underway, Delta needed a better way to visualize and standardize operations.

Using Lucid Software’s Lucidchart, Steve created and updated process flowcharts to improve inventory accuracy, gather team feedback in real time, and post clear visual guides in the warehouse for accountability. The result was faster process design, better buy-in from employees, improved efficiency, and significant cost savings for Delta—Steve said Lucidchart helped save the company “hundreds of thousands of dollars.”

Delta

Steve Groff

Process Engineer