Case Study: iWMS improves meeting accountability and ROI with Lucid Meetings

A Case Study on Improving Meeting ROI

iWMS, an international HighJump software service provider with teams across six global locations, was holding productive meetings but struggling to track action items and maintain clear accountability. Richard Evans, the CEO, wanted a better way to document decisions, assign follow-ups, and keep both internal and customer meetings organized. Lucid Meetings was selected to help bring more structure to their meeting process.

With Lucid Meetings, iWMS created a shared task list, carried action items from one meeting to the next, and automatically emailed meeting notes after each session. Richard also explained Lucid Meetings to new attendees to drive adoption. The result was improved accountability, less repetition in recurring meetings, and a higher perceived meeting quality, helping iWMS get more value from everyone’s time.

iWMS

Richard Evans

Chief Executive Officer