Case Study: Anglo American boosts ethical training engagement with Lucent’s gamified virtual workshops

Anglo American boosts training attendance 131% with Lucent

Anglo American, a global mining company with over 105,000 employees, faced the challenge of providing consistent and engaging annual ethics training across its diverse global operations. The company needed to equip its workforce to navigate difficult ethical dilemmas effectively to protect its reputation. Vendor Lucent was briefed to create collaborative and immersive virtual training sessions that could be executed easily across many locations and languages.

Lucent developed a gamified training solution, creating interactive virtual workshops hosted on Microsoft Teams. The solution used real-life case studies illustrated with narratives and characters to spark in-depth conversations. Lucent provided a facilitator pack and ensured all materials were translated and localized for a global audience. The results were highly positive, with participant feedback praising the engaging format. The program achieved a 131% uplift in attendance and a 446% increase in feedback submissions from 2022 to 2023.

Anglo American