Case Study: Rotary Corporation achieves 99.9% same-day shipping with Lucas Systems

Rotary Transforms Fulfillment Operations To Meet Next-Day Delivery Demands

Rotary Corporation, a major supplier of outdoor power equipment parts, faced a challenge scaling its fulfillment processes to meet rising next-day delivery demands. To address this, the company partnered with Lucas Systems and implemented its Warehouse Optimization Suite, featuring the Jennifer voice-directed orchestration engine, to modernize operations without building a new facility from scratch.

The solution from Lucas Systems integrated with Rotary's existing WMS to create optimized, voice-directed picking and replenishment workflows. The results were significant, including a 25% reduction in picking hours, a 10% increase in replenishment productivity, and 99.9% same-day shipping rates. These efficiencies allowed Rotary to eliminate seasonal temporary workers, increase hourly wages, and still reduce total annual labor costs while achieving record shipping volumes.

Rotary Corporation

Ed Nelson

President and CEO