Case Study: Owens & Minor boosts DC productivity with Lucas Systems

Owens and Minor Turns to Lucas to Support Growth

Owens and Minor, a leading distributor of medical and surgical products, faced rising costs and plateaued productivity in its distribution centers. The challenge was to improve efficiency and accuracy for picking low unit of measure items compared to their existing RF-based process. They turned to vendor Lucas Systems for a solution.

Lucas Systems implemented its voice-directed picking solution, powered by its Jennifer artificial intelligence engine. The system organized work assignments and provided voice directions to pickers. The results were significant, with new users becoming productive on their first day after minimal training. Overall distribution center productivity increased by more than 10 percent.

Owens and Minor

Ralph Loresa

General Manager