Case Study: Medusa Distribution achieves 99.99% order accuracy and faster fulfillment with Lucas Systems

Medusa Distribution boosts accuracy to 99.99% with Lucas Systems

Medusa Distribution, a growing distributor serving smoke shops and convenience stores, faced significant scaling challenges due to inefficient paper-based picking, a reliance on tribal knowledge, and rigid automation. This led to inconsistent order accuracy and high shipping costs. To address this, they partnered with Lucas Systems for its warehouse execution software, including voice-directed picking and AI-powered cartonization via Perseuss.

The solution from Lucas Systems integrated with Medusa's existing Deposco WMS to introduce direct-to-carton picking and dynamic workflow optimization. This streamlined operations, eliminated handling steps, and optimized packing. The results were a 40% productivity increase, order accuracy of 99.99%, and a 30-35% reduction in cost per unit, leading to seven-figure annual savings for Medusa Distribution.

Medusa Distribution