Case Study: Silmid achieves same-day shipping and 35% efficiency gains with Lucas Systems

Lucas optimisation solutions solve for Silmid’s demanding distribution needs

Silmid, a UK-based distributor of aerospace and aviation chemical consumables, faced significant productivity and fulfillment challenges due to its high order volume and unique product mix. These issues, including process inefficiencies and a lack of visibility, were hindering growth and causing order backlogs. To address these challenges, Silmid partnered with vendor Lucas Systems to implement their Jennifer™ voice and AI-driven warehouse optimization solution.

Lucas Systems implemented a multi-modal system using voice direction and RF scanning to revolutionize picking, batching, and packing processes. This solution provided intelligent order prioritization, optimized pick paths, and real-time management visibility. The results were transformative: Silmid achieved a 60% improvement in throughput, a 35% gain in efficiency, and 99.9% order accuracy. The vendor's solution eliminated the multi-day backlog, enabling Silmid to consistently meet its same-day shipping promise and support its aggressive growth targets.

Silmid

Tony Smith

Operations Manager