Case Study: HD Supply achieves up to 75% productivity gains with Lucas Systems and SAP

HD Supply Implements Lucas and SAP in Tandem

The customer, HD Supply, was planning to implement SAP WM to replace its legacy warehouse management system. The challenge was to find a more effective and efficient method for warehouse operations than the planned WM-driven picking using RF technology. They partnered with the vendor, Lucas Systems, to implement a voice-directed warehousing solution.

Lucas Systems implemented its solution, which included the AI-based Jennifer orchestration engine and the Lucas management console for real-time reporting. The results were significant, with initial productivity improvements exceeding 30% across all sites. Some locations saw ongoing gains as high as 75%. Both internal and external quality rates improved immediately, user acceptance was high, and new associate training time was greatly reduced.

HD Supply