Case Study: American Multinational Hotel Company achieves a personalized guest experience with LTIMindtree

Unlocking Personalized Stay Experience for a Full-Service Hotel Chains

American Multinational Company, a lodging operator and franchisor, wanted to refresh and rebuild its existing Android app to deliver a better guest experience while upgrading the technology behind it. The company also needed to reduce challenges caused by enterprise APIs, making the app more maintainable and future-ready.

LTIMindtree implemented native Android development using the MVVM pattern and introduced GraphQL-based interfaces to simplify API dependencies and improve testability. As a result, LTIMindtree helped build one of the finest guest experience apps, generating more than $1 billion in app revenue and achieving over 10 million downloads.