Case Study: Ecolab Commercial Solutions improves food safety and operational efficiency with LTIMindtree Salesforce IoT

Ecolab Gains Competitive Edge with Salesforce IoT

Ecolab Commercial Solutions, a global leader in food safety, sought to improve its food retail customers' manual, paper-based safety programs. These outdated processes offered limited visibility and management options. Ecolab partnered with LTIMindtree (via its Magnet360 practice) to build a digital solution using Salesforce IoT to capture key insights and translate them into actionable tools.

LTIMindtree implemented a solution that integrated Salesforce IoT, Marketing Cloud, and Community Cloud. This platform collected millions of data points from mobile checklists and IoT sensors, turning them into actionable business events. The solution automated the detection of issues, triggered notifications and training, and ensured timely corrective actions. For Ecolab, this resulted in improved operational efficiency, better compliance, higher food quality, and a significant competitive advantage through data-driven insights.

Ecolab Commercial Solutions

Tracy Thomas

Director