Case Study: Victoria's Secret achieves smooth, on-time airport openings and fast multi-currency retail operations with LS Retail

Victoria’s Secret - Customer Case Study

Victoria's Secret, partnering with local operator Agora Trading, launched its first Finnish stores and faced the typical travel‑retail challenges: an airport environment where customers shop quickly, pay in multiple currencies and expect flawless service. To succeed they needed a flexible, fast and reliable retail system with robust back‑office operations to prevent downtime and ensure smooth, speedy transactions.

They chose LS Nav (built on Microsoft Dynamics NAV) for its speed, flexibility and travel‑retail pedigree, with Solteq deploying pre‑installed, end‑to‑end solutions on a tight schedule. The Helsinki‑Vantaa store opened on time and ran smoothly, the second store in the Forum shopping center followed, and Victoria’s Secret is continuing its planned expansion in Finland.

Victoria's Secret

Ioannis Pallis

IT Director