Case Study: PT Unico Raya achieves 100% productivity increase with LS Retail (LS Nav)

UNICO achieves 100% increase in productivity

PT Unico Raya, a Padang-based distributor and retailer founded in the 1970s that serves more than 100 shops in West Sumatra, struggled with inadequate IT systems. Their in-house software and a subsequent local vendor solution were error-prone, lacked integration and functionality, and offered poor technical support, forcing staff to handle system problems, hurt productivity and left management with inaccurate data for decision-making.

Unico chose Tectura to implement Microsoft Dynamics NAV with LS Nav, going live in January 2011 ahead of schedule and at more than 50% lower IT cost than expected. The new solution delivered consolidated reporting, real-time visibility and tight inventory control—boosting productivity by over 100%, achieving >99% order-picking accuracy and cutting operating costs by more than 50%—while providing a scalable platform and transferred knowledge for future growth.

PT Unico Raya

Andri Djamalus

Finance Manager