Case Study: Super Central Gas achieves higher customer retention and unified operations with LS Retail

Super Central Gas - Customer Case Study

Super Central Gas, founded in 1979, is a Thailand-based provider of products and services for the oil and gas industry—offering dispensing units, auto station equipment, LPG and CNG compressors, and automatic carwashes. As the business expanded, the company needed a single ERP/POS system to gain a full view of operations, analyze customer behavior, run targeted promotions, and control processes from one tool.

With implementation support from local partner Bhatara Progress, Super Central Gas deployed LS Nav (LS Retail on Microsoft Dynamics NAV). LS Nav Forecourt provided accurate data for customized marketing and after-sales operations nationwide, enabling better promotion and loyalty management; since implementation the company has increased sales, improved customer retention, and strengthened brand recognition.

Super Central Gas

Wirat Chevapravatdumrong

Finance Manager