Case Study: SPORT DEPOT achieves streamlined operations and improved customer service with LS Retail (Microsoft Dynamics NAV & LS Nav)

SPORT DEPOT - Customer Case Study

SPORT DEPOT, Bulgaria’s largest sports retail chain (est. 1998, part of Sport 2000), grew to serve 200,000 annual visitors and offer over 50,000 items, which created complexity across stores, warehouse and e‑commerce. The company relied on disparate, online‑only modules that caused downtime, manual re‑entry, data discrepancies and poor reporting—hindering order planning, inventory control and customer service.

SPORT DEPOT implemented Microsoft Dynamics NAV with LS Nav and NAVmobile (warehouse, accounting, sales, purchasing, POS and back office) through Intelligent Systems, enabling online and offline operation and direct web‑store integration. The unified solution delivered real‑time data, automated order and inventory flows, accurate reporting, optimized logistics and promotions, and a measurable boost in employee productivity and customer satisfaction.

SPORT DEPOT

Mariana Anastasova

Chief Executive Officer