Case Study: Shoes Palace Trading LLC achieves increased performance, scalability and customer loyalty with LS Retail's LS Nav

Shoes Palace Trading LLC - Customer Case Study

Shoes Palace Trading LLC (the Shobra) is one of the largest footwear, apparel and accessories retail chains in the UAE, operating seven stores with plans to expand across the GCC. Running on legacy software, the company needed a modern, reliable retail management solution—fully integrated with ERP, easy to migrate, quick to implement, and able to improve merchandise planning, store-level accounting and loyalty without disrupting daily operations.

Shoes Palace selected LS Nav and partnered with AP&T Business Solutions for a two‑phase rollout: comprehensive backend testing in Microsoft Dynamics NAV (finance, procurement, inventory, loyalty and store operations) followed by store deployment. The implementation delivered a smooth migration with minimal operational impact and resulted in noticeably higher performance, productivity and scalability, plus strengthened customer loyalty and confidence to support future growth.