Case Study: Saigon Airport Services Corporation (SASCO) streamlines airport operations with LS Central from LS Retail

SASCO cuts personnel costs by 20% with LS Retail

Saigon Airport Services Corporation (sasco) faced challenges in managing dispersed customer data, ensuring compliance with strict customs regulations, and securing operations across its duty-free and service operations at Tan Son Nhat International Airport. To address these issues and drive growth, sasco turned to LS Retail, implementing its LS Central software platform.

The solution from LS Retail streamlined sasco's operations, integrating retail, food service, and booking data into one system. This ensured regulatory compliance with duty-free labeling and customs integration, improved supplier management, and provided better customer insights through analytics. The measurable results for sasco included a fivefold increase in reporting capacity, a more than 20% reduction in personnel costs, and a significant 17% revenue increase over planned targets in 2023.

Saigon Airport Services Corporation (sasco)