Case Study: Road Café achieves 15% waste reduction and 40% reduction in manual effort with LS Retail's LS Nav

Road Café - Customer Case Study

Road Café is a family-owned chain of drive‑in coffee outlets in Saudi Arabia (15 years in business and 20+ stores) that also operates a trading subsidiary importing and distributing coffee supplies. Rapid growth exposed gaps in their IT landscape: multiple manual and semi-automated systems meant poor real-time visibility, inventory shrinkage and waste, duplicated transactions between parent and subsidiary, and inconsistent measurement across outlets.

Road Café implemented LS Nav with Godrej Infotech as implementation partner to create a single integrated enterprise system delivering outlet-wise sales and consumption comparisons, automated POS-to-back-office sales and payments, business intelligence, and intercompany postings. The solution cut waste by 15%, reduced manual effort by 40%, improved inventory optimization and consumption analysis, provided accurate real‑time financials and automated triggers, and added Arabic reporting to support faster, data-driven decisions.

Road Café

Mohammed Alhowaish

Director