Case Study: Relaxo Footwears achieves centralized store control and rapid data consolidation with LS Retail (LS Nav)

Relaxo Footwear finds the perfect fit with LS Retail

Relaxo Footwear, a leading Indian footwear manufacturer that moved from wholesale and exports into aggressive company-owned retail expansion, found its legacy manual processes unable to manage multiple stores, POS terminals, inventory tracking or consolidated reporting. As the retail estate grew, the company needed an ERP with integrated POS and reliable centralized data consolidation to reduce manual effort, improve visibility and control, and support further store rollout.

Relaxo deployed LS Nav (LS Retail on Microsoft Dynamics NAV) with Finance, Sales, Purchase, Inventory, Warehouse and LS POS modules plus LS Data Director for high-speed, low‑bandwidth synchronization. The solution enabled daily, end-to-end transaction replication (98% updated daily versus monthly previously), cut person-hours and operational costs, improved stock replenishment and profitability monitoring, and gave management the confidence to scale to 180+ outlets with higher ROI and tighter store control.

Relaxo Footwears

Nitin Dua

Executive Vice President - Retail