Case Study: Reitan Convenience Estonia (R-Kiosk) streamlines retail operations with LS Central from LS Retail

Reitan Convenience Estonia unifies over 50 stores with LS Retail

Reitan Convenience Estonia, operating the R-Kiosk convenience chain, faced a challenge with its outdated Microsoft Dynamics NAV ERP system. The solution could not keep pace with the modern retail industry's demands for automation and agility, hindering the company's goal of streamlining operations to allow staff to focus on customer service. To address this, they partnered with vendor LS Retail to upgrade to its LS Central platform.

The solution implemented by LS Retail, via partner BCS Itera, unified R-Kiosk's back-end and front-end operations across over 50 stores. This significantly improved data visibility, enabling more informed and agile decision-making. A key transformative result was in inventory management, where the system provided role-based insights tailored to different users, from baristas to category managers. LS Central empowered R-Kiosk to support its innovative retail concepts, including Estonia's first fully unmanned store.

Reitan Convenience Estonia (R-Kiosk)