Case Study: Praktiker Hellas achieves streamlined inventory and improved customer service with LS Retail

Praktiker Hellas - Customer Case Study

Praktiker Hellas, Greece’s leading DIY and home improvement chain, was struggling with a rigid retail management system that was limited to POS, costly to maintain, and unable to ensure consistent pricing or efficient warehouse workflows across its 15 stores and growing online shop. To fix this, the company turned to LS Retail and its LS Nav solution, implemented by local partner Real Consulting.

LS Retail deployed LS Nav as a single integrated platform for both online and physical stores, centralizing pricing, merchandising, replenishment, inventory, and order management. The result was simpler operations, better warehouse management, consistent pricing across the chain, and improved in-store service, with Praktiker noting greater visibility and a more seamless customer experience.

Praktiker Hellas

Alkiviadis Manaris

IT Manager