Case Study: Notos Galleries achieves integrated, flexible loyalty and strong ROI with LS Nav from LS Retail

Notos Galleries - Customer Case Study

Notos Galleries, part of Notos Com Holdings, is Greece’s leading fashion and beauty department store chain with five stores, more than 100 POS and international partnerships. Although its Notos More loyalty program was successful, the loyalty engine was run as an external system—creating high recurring costs and insufficient flexibility to manage promotions and offers across very diverse product categories.

Real Consulting implemented the LS Nav loyalty module (Notos already used LS Nav for retail), enabling a quick transition with minimal disruption. The integrated solution handled the program’s complex category-based rules, gave marketing immediate POS-driven campaign control, and delivered strong ROI—reducing total cost of ownership to roughly the level of the company’s prior annual external fees.

Notos Galleries