Case Study: Nordic Choice Hotels achieves rapid hotel deployments, standardized operations and improved guest service with LS Retail's LS Nav

Nordic Choice Hotels - Customer Case Study

Nordic Choice Hotels is one of Scandinavia’s largest hotel chains, with more than 170 properties across six countries covering budget, design and resort segments. Their previous IT system limited promotions, made general ledger tasks (like liquor‑tax calculations) imprecise, required time‑consuming per‑hotel setups and lacked standardization of item codes, which hampered reporting and centralized control.

With local partner Cenium AS, Nordic Choice implemented LS Nav across nearly all hotels and new openings. The rollout cut setup time per hotel from two days to minutes, standardized templates and item codes, enabled easy management of promotions and loyalty features, and centralized control of items, pricing, staffing and more than 2,000 POS terminals—while still offering tailored interfaces for different sub‑chains.

Nordic Choice Hotels

Jonas Carlsson

Director of IT