Case Study: Montserrat Supermercats achieves real-time inventory control and superior customer experience with LS Retail

Montserrat Supermercats - Customer Case Study

Montserrat Supermercats is a family‑owned Catalan grocery chain founded in 1967 that now operates two supermarkets and a hypermarket. As the region and business grew, the chain struggled with inventory management, needed to offer loyalty programs and multiple payment methods, and required software that could integrate with existing devices like scanners and POS scales.

Montserrat implemented LS Nav (LS Retail on Microsoft Dynamics NAV) with local partner Active Business and Technology. The unified system delivered real‑time sales and stock visibility, simplified price and promotion management, and rapid integration of tills, screens, scanners and scales—enabling faster decisions, better customer insights, improved in‑store service and higher customer satisfaction.

Montserrat Supermercats

Juan Manzano

Departmental Director