Case Study: ICare Pharmacy achieves streamlined operations and smarter decision-making with LS Retail's LS Nav

LS Nav makes business easier for Thai pharmacy chain

ICare is a 20-year-old Thai pharmacy chain with seven stores selling medical devices, medicines and food, staffed by pharmacists who counsel patients. As the business grew, ICare needed a powerful, highly configurable ERP to handle large data volumes and the combined requirements of retail and pharmacy. After evaluating options, they selected LS Nav (powered by Microsoft Dynamics NAV) and appointed AVision as the implementation partner.

LS Nav was implemented on schedule and delivered immediate benefits: reduced duplicated work, detailed reporting for better business decisions, and a unified overview of order management, POS and stock control. The intuitive interface simplified inventory and supplier follow-up, while AVision’s expert consultants provided best-practice guidance and customizations, making the rollout smooth and establishing a reliable long-term solution.

ICare Pharmacy