Case Study: IKEA Saudi Arabia achieves reliable, scalable operations and 28-second checkouts with LS Retail

IKEA Saudi Arabia - Customer Case Study

IKEA Saudi Arabia, a large franchisee adapting the global IKEA concept locally, operates three stores with over 100 POS terminals and expects about 8 million visitors this year—nearly one-third of the country’s population. The company needed a robust retail solution to manage massive transaction volumes, high staff turnover, language diversity and evolving local regulations while keeping checkouts fast and shrinkage low.

LS Nav from LS Retail, implemented with K3 Business Solutions, delivered that solution: five years of uninterrupted uptime, an average POS transaction time of 28 seconds, and controls that reduce fraud by restricting sensitive operations to managers. The system also minimizes training needs, supports non-English users, enables fast back-office access to POS data, simplifies customization for regulatory changes, and provides analytics for staff planning and targeted offers—giving IKEA Saudi Arabia the flexibility and reliability to scale confidently.

IKEA Saudi Arabia

Nasir Mohiuddin

IKEA Saudi Arabia