Case Study: Gran Jonquera Outlet & Shopping achieves near-zero errors and integrated, cost-saving retail operations with LS Retail

Gran Jonquera Outlet & Shopping - Customer Case Study

Gran Jonquera Outlet & Shopping, part of the Escudero Group and home to more than 50 stores and services, faced a growing IT problem that threatened its expansion—especially the opening of a new supermarket. Rapid growth had left them with dispersed data, duplication errors and manual processes while managing over 11,000 product codes, 20,000+ annual deliveries and thousands of product lines; they needed full integration, reliable analytics and better control for planning and decision-making.

They implemented LS Retail on Microsoft Dynamics NAV, introducing PDA/scanner-driven processes, reliable online/offline POS and automated replication via Data Director. The new, flexible system reduced errors to near zero, improved the customer experience, tightened supply-chain control, cut costs and increased margins—delivering an expected return on investment in under two years.

Gran Jonquera Outlet & Shopping

Albert Puigvert

Project Manager