Case Study: Freshfields Farm achieves integrated, scalable fresh-food retail operations with LS Retail (LS Nav)

Freshfields Farm - Customer Case Study

Freshfields Farm, a family-owned Orlando retailer founded in 1973 (originally Mom’s Meats), grew from a neighborhood butcher into a multi-department grocer with a second location in Jacksonville. Rapid growth exposed weaknesses in their legacy scanner-style POS and QuickBooks accounting—manual, non-integrated processes couldn’t handle high-volume fresh perishables, complex weighing/packaging needs, multi-store management, or advanced inventory, costing and reporting requirements.

Freshfields selected LS Nav (LS Retail on Microsoft Dynamics) implemented by partner Navisiontech on Azure in a three‑phase rollout (GL, purchasing/inventory, operations/POS) to integrate smart scales, packaging, payment processing and centralized item/recipe/BOM management. The result: faster, more accurate financials and ordering, reduced waste and stock imbalances, higher margins without raising prices, quicker checkouts, and significant monthly ROI — with scalable tools and ongoing support for future loyalty and mobile services.

Freshfields Farm

Jay Mander

Chief Financial Officer