Case Study: Flannerys achieves centralized, real-time retail and finance operations with LS Retail (LS Nav)

Flannerys - Customer Case Study

Flannerys is a Queensland-based supermarket chain with 12 stores specializing in certified organic and chemical‑free products. Growth was hampered by a fragmented legacy IT landscape—MYOB for finance, Microsoft RMS for retail and 12 separate store databases—causing duplicated items, barcode errors, slow/non‑real‑time reporting, refund issues and heavy manual work; the imminent end‑of‑life for RMS pushed the company to seek a centrally managed solution.

Flannerys selected LS Nav implemented by Dynamic Business IT Solutions in a two‑phase rollout (finance then retail), including integrations to PC‑EFTPOS and produce scale software and extensive data clean‑up. The result is a single, real‑time system that delivers instant financial figures, mobile inventory scanning tied to POs, centralized member management with faster marketing and loyalty processing, improved customer service and a scalable platform to support future growth.

Flannerys

Steve Parsonage

Flannerys