Case Study: FarEastFlora.com achieves streamlined operations and e‑commerce integration with LS Retail

FarEastFlora.com - Customer Case Study

FarEastFlora.com is a leading online florist in Singapore, Hong Kong and Malaysia (part of the Interflora network), offering 1,000+ flowers, gifts, plants and event services. After a decade on a customized, fragmented IT setup—separate systems for accounting, operations, inventory and retail with many manual interfaces—the company faced workflow bottlenecks, low productivity and no external support or upgrade path.

Certified partner CyanSYS implemented LS Nav (an end-to-end POS and ERP built on Microsoft Dynamics NAV) and integrated it with Magento, consolidating finance, manufacturing, inventory, sales and marketing on one platform. The rollout eliminated manual processes, boosted efficiency and productivity, opened new business opportunities, and delivered vendor-backed support and future roadmaps—as well as reliable local implementation and ongoing support from CyanSYS.

FarEastFlora.com

See Pei San

General Manager