Case Study: Electrolux Home achieves unified omnichannel retail with LS Retail

Electrolux Home - Customer Case Study

Electrolux Home, a Swedish retail chain with 50 stores and an online shop, was looking to replace its ERP system and find an end-to-end solution that could unite physical stores and e-commerce while delivering a consistent customer experience. The company evaluated several vendors before choosing LS Retail’s LS Nav, a retail solution based on Microsoft Dynamics NAV.

LS Retail, through its partner COSMO CONSULT, implemented LS Nav to integrate POS and business management in one standard system. The new platform is easy to use, scalable, and supports customer service, logistics, and future expansion, helping Electrolux Home improve customer experience across channels and prepare for growth.

Electrolux Home

Cecilia De Govia

Project Manager