Case Study: Dunkin’ Donuts achieves unified POS-to-ERP integration and real-time inventory visibility with LS Retail's LS Nav

Dunkin’ Donuts - Customer Case Study

Dunkin’ Donuts Iceland, part of the global baked-goods and coffee chain, needed a unified POS and ERP-integrated system before opening its first store. The franchise required smooth communication between POS and inventory, automatic inventory updates, and reliable export of sales settlements to the ERP, plus a scalable, easy-to-learn solution to support planned expansion.

Local LS Retail partner Advania recommended LS Nav with Microsoft Dynamics NAV, which was implemented successfully across outlets. The end-to-end system delivers a complete overview of operations, enables automatic inventory and sales settlement processes, and lets head office track individual in-store transactions—supporting efficient growth in Iceland.

Dunkin’ Donuts