Case Study: Beaverbrooks Jewelry achieves unified stock visibility and multichannel customer service with LS Retail

Beaverbrooks Jewelry - Customer Case Study

Beaverbrooks, the UK’s prestige jewellery retailer, sought to replace ageing financial and merchandise systems to become a true multichannel retailer. The business needed a modern platform to give a single view of stock, better reporting and improved customer service across its 65 stores and online channel.

Beaverbrooks selected Microsoft Dynamics NAV implemented by K3 Retail with LS Retail, integrated with its in-house EPOS and updated e-commerce platform. The solution modernized operations, improved stock visibility and sped up fulfilment, delivering better customer service and supporting the company’s roadmap for multichannel growth.

Beaverbrooks Jewelry

Patrick Walker

Head of IT