Case Study: Bateel streamlines operations and boosts inventory visibility with LS Retail (LS Nav)

Bateel - Customer Case Study

Bateel, a luxury gourmet brand originating in Central Arabia, operates a global network of boutiques, artisanal bakeries and premium cafés producing and retailing signature dates and fine foods. As Bateel expanded its manufacturing, packing, distribution and retail operations, it needed a scalable, flexible one-stop management system to provide full 360° coverage across front- and back-office processes.

Bateel selected LS Nav (integrated with Microsoft Dynamics NAV) and worked with local partner Think Tribe Technologies to tailor the solution to its unique requirements. The implementation streamlined workflows, improved inventory visibility with Lot Management, standardized operations and reduced paper usage; the system is now deployed across stores in the UAE, Qatar and Kuwait, with plans for global franchise rollout and additional modules like demand planning, staff management and handheld scanners.

Bateel

Hari Prasad

Finance Director