Case Study: Artemano achieves inventory visibility and streamlined order management with LS Retail's LS Nav

Artemano - Customer Case Study

Artemano is a Canada-based retailer of modern, contemporary and exotic solid-wood furniture inspired by craftsmanship from places like India and Thailand. As the business grew from small to medium size, its mix of Sage 50, Excel and Accpac could no longer handle invoicing, inventory, order management and POS—especially given that about 90% of sales are special orders requiring after‑sale delivery and detailed tracking. The company also struggled with internal project leadership while facing a Sage license renewal, so it needed a comprehensive, reportable system to manage orders, commissions, KPIs and customer data.

Artemano selected LS Nav and worked with LS Retail partner XSi to customize the system around its unique order workflows while revising processes to better align with industry standards. The result is a single platform for accounting, inventory and sales that delivers instant, company‑wide inventory visibility, more reliable order follow‑through and clearer reporting for commissions and KPIs. The implementation has streamlined daily operations, improved sales confidence in stock availability, and provided the clarity and focus needed as the business grows.

Artemano

Jonathan St-Jean

Director of Operational Efficiency