Case Study: Apoteksgruppen achieves nationwide, scalable pharmacy operations and e-prescription integration with LS Retail (LS Nav)

Apoteksgruppen - Customer Case Study

Apoteksgruppen is a nationwide Swedish pharmacy chain of over 150 franchise stores launched after the 2009 re‑regulation of the market. To combine local entrepreneurship with chain‑scale efficiency, the group needed a scalable, end‑to‑end retail platform that would ensure optimum inventory, centralized pricing and accounting, and—critically—an approved integration with the national e‑prescription hub required by Apotekens Service, all while being simple enough for store staff to use.

Apoteksgruppen selected Logica’s PharmaLogica (LS Nav on Microsoft Dynamics NAV), approved for e‑prescription integration, with Logica running implementation, hosting, POS rollout and training. The centralized solution provided real‑time stock and sales, streamlined reconciliation, integrated BI reporting, better inventory planning, and e‑prescription support; early uptake across the market and reduced operational overheads improved customer service, franchise onboarding and overall efficiency.

Apoteksgruppen

Ola Ebenhart

Chief Information Officer