Case Study: Al Fresco's Group achieves centralized operations, automated inventory and stronger guest loyalty with LS Retail (LS Nav Hospitality)

Al Fresco’s Group - Customer Case Study

Al Fresco’s Group, operating in Vietnam since 1996 with seven food & beverage brands and 50 locations, struggled with an aging management system that couldn’t handle large data volumes, provide real-time insight, or be used across brands. Critical tasks—accounting reconciliation, recipe and inventory control, promotion tracking and marketing—required time-consuming manual work, leaving management slow to react and marketing reliant on costly SMS campaigns.

Al Fresco’s implemented LS Nav Hospitality to centralize finance, inventory, procurement, POS, recipes, scheduling, delivery and a unified loyalty program. The new system automates daily inventory and recipe management, centralizes pricing and promotion measurement, and integrates CRM with a loyalty app to cut marketing costs and improve targeting—streamlining operations, reducing manual tasks and giving management timely, actionable business data.

Al Fresco's Group

Danny Christ

Operation Director