Case Study: Al Fahim Avenue Group achieves increased productivity and scalable, streamlined operations with LS Retail (LS Nav)

Al Fahim Avenue Group - Customer Case Study

Al Fahim Avenue Group, a Middle Eastern luxury retailer representing brands like MCM, Lancel and Scuderia Ferrari, faced limitations from an outdated, heavily customized LS Nav system that no longer met its evolving business needs. The Group chose to upgrade to the latest LS Nav to reduce customizations, modernize technology and support future growth, partnering with local LS Retail specialist AP&T Business Solutions.

AP&T led a straightforward implementation that mapped business processes, trained key stakeholders who then trained staff, and deployed the new system starting at the MCM store in Dubai Mall with rapid rollouts to other stores. The upgrade eliminated many custom workarounds, improved productivity and performance across operations, and delivered a scalable platform to support adding new brands.

Al Fahim Avenue Group

Ziad El Tal

Chief Operating Officer