Case Study: Global Retail Company achieves simplified mobile printing with LRS Output Management

Global Retail Company simplifies print infrastructure for 90,000 employees with LRS Output Management

When Europe's largest department store chain, a global retail company, transitioned its key applications from a mainframe to Java, its legacy IBM printing solution could not manage the new output. This created major workflow issues, as salespeople had to manually open and print documents at terminals, and the system couldn't handle critical requirements like bundle printing or mobile access. They turned to LRS Output Management for a new, agile print infrastructure.

LRS implemented its VPSX Enterprise solution, including VPSX/Secure Delivery and Transform modules. This vendor-agnostic system enabled sales associates to use PDAs with NFC technology to automatically release bundled tickets—like sales receipts and pick-up slips—to the nearest compatible printer, whether laser or Zebra thermal. The solution provided stable, monitored printing with automatic tray and font selection. For the global retailer, LRS simplified IT operations, ensured business continuity, and significantly improved the sales team's efficiency by removing manual steps and delays from the printing process.