Case Study: Terre des Hommes achieves enhanced risk management with LRQA ISO 9001:2015 certification

Terre des Hommes achieves ISO 9001:2015 across 68 countries with LRQA

Terre des Hommes, an international NGO federation focused on children's rights, faced the challenge of transitioning its decentralized, siloed operations across multiple countries to meet the ISO 9001:2015 standard. The organization turned to vendor LRQA for assistance in implementing the new quality management system and achieving certification, a process that required a complete overhaul of its processes, structure, and ICT infrastructure.

LRQA provided training and assessment services to support Terre des Hommes through its transition. This resulted in a successful ISO 9001:2015 certification and a redesigned operational structure. The NGO now operates more effectively with a cloud-based platform for global collaboration, enhanced risk management, and a deeply embedded quality culture across all staff and volunteers, making the organization more future-oriented and purposeful.

Terre des Hommes