LRQA
52 Case Studies
A LRQA Case Study
Terex Trucks, a manufacturer of dump trucks for mining and infrastructure, needed to transition its Quality Management System (QMS) to meet the new ISO 9001:2015 standard while also developing its Environmental Management System (EMS) for ISO 14001:2015. The challenge was to implement these revised standards efficiently without disrupting its commercial imperative of demonstrating a leading commitment to quality. LRQA provided the necessary certification and training services.
LRQA worked collaboratively with Terex Trucks on a phased transition plan, providing technical expertise, assessments, and training for internal auditors and employees. This support enabled Terex Trucks to become an early adopter of both standards. The results included a more robust integrated management system that improved products, processes, service quality, customer satisfaction, and employee productivity, with performance statistics confirming the successful delivery of their aims.