Case Study: Mainstay achieves ISO 9001:2015 certification with LRQA

Mainstay strengthens property management with LRQA across 900+ UK properties

Mainstay, a UK property management company, sought to transform its services and embed risk management into its organizational processes. They aimed to achieve ISO 9001:2015 certification to improve performance and customer service. The vendor, LRQA, provided ISO 9001 certification services to help them meet this challenge.

LRQA conducted accredited assessments, adding value through sector-experienced auditors who provided external insights and recommendations. This partnership helped Mainstay streamline processes, better identify and manage risks, and foster a culture of continual improvement. The certification enhanced their reputation, aided in tendering for new business, and provided stakeholders with credible assurance of their management system.

Mainstay