LRQA
52 Case Studies
A LRQA Case Study
Enerpac, a global manufacturer of heavy lifting equipment, faced a challenge in providing convenient, technology-enabled inspection certificates for its safety-critical products to meet rising customer expectations. Their long-time third-party inspection provider, LRQA, helped address this logistical challenge by implementing a new remote inspection service.
LRQA's solution allowed Enerpac to livestream factory acceptance tests to a surveyor using a smartphone app. This provided the same level of quality inspection while increasing the availability of evidence for clients. The impact included faster service for customers and significant time and cost savings from reduced surveyor site visits. Enerpac now uses the flexibility of LRQA's remote inspections as a selling point.