Case Study: Hindbag collects 300+ UGC assets and 2,700+ reviews with Loyoly

How did Hindbag generate +3700 new customers in just 1 year

Hindbag, an ethical fashion brand, faced challenges with customer retention, lacked a structured referral program, and needed to generate social proof through user content and reviews. They turned to the vendor Loyoly for a solution using their post-purchase engagement platform.

Loyoly implemented a combined program of loyalty, referrals, and engagement missions. This allowed customers to earn points for purchases and actions like leaving reviews, which could be redeemed for rewards. The solution generated over €140,000 in referral revenue, produced 300+ reusable UGC assets, and collected 2,700+ customer reviews for Hindbag, significantly boosting social proof and community engagement.

Hindbag