Case Study: Tamp & Grind boosts loyalty and redemptions with LoyLap

Tamp & Grind doubles stamps and triples redemptions with LoyLap

Tamp & Grind, a specialty coffee shop, faced challenges with its previous NFC-based loyalty provider, including vulnerability to fraud, limited reward options, and a lack of deep customer insights. This hindered their ability to grow and understand their customer base. They turned to LoyLap to implement a more secure and insightful QR-based loyalty system.

LoyLap provided a solution using QR codes linked to digital wallet passes, which eliminated fraud and offered flexible rewards like credit-back campaigns. The results were immediate and significant; from Q1 to Q2 after launch, stamp collections more than doubled and redemptions nearly tripled. LoyLap's dashboard also gave Tamp & Grind valuable data on customer demographics and spending patterns, enabling targeted marketing and driving customer retention.

Tamp & Grind